For orders placed via our website, we accept the following secure payment options:
Major credit/debit cards: Visa, Mastercard, American Express.
To protect your financial information, all payments are processed through a trusted third-party payment processor. We never store full credit or debit card numbers on our servers—your sensitive data is encrypted and safeguarded at every step.
2. Currencies
The currency for your final charge is automatically tied to your shipping destination (no manual currency selection):
United States: Orders shipped to U.S. addresses are priced and charged in U.S. Dollars (USD).
Canada: Orders shipped to Canadian addresses are priced and charged in Canadian Dollars (CAD).
A currency selector at the top of our site is for preview purposes only—the final charge on your payment method will always reflect the currency of your shipping country.
3. Authorizations and Charges
When you submit an order, your bank may place a temporary authorization hold on your card for the full order amount. This hold verifies funds are available and is not a final charge. We only process the actual charge once your order is confirmed and prepared for shipment.
If a payment is declined or flagged for security review, we will contact you to verify details (e.g., billing address, card expiration date). If verification cannot be completed, we reserve the right to cancel the order to protect both you and our business.
4. Refunds
All approved refunds are credited directly to the original payment method used at checkout (e.g., the same credit/debit card). After we initiate the refund, it typically takes 5–10 business days for funds to appear on your bank or card statement—timelines may vary slightly by your financial institution.
For payment-related questions (e.g., refund status, declined transactions), contact our support team at[email protected].
